Privacy statement
Introduction
This is the privacy statement of REFRESHWORKS B.V. (hereafter: “Refreshworks” or “we”), having its registered office at Kneuterdijk 2A (3th& 4th floor) in (NL-2514 EN) The Hague, the Netherlands.
It applies to Refreshworks and specifically to its websites www.refreshworks.agency and www.refreshworks.nl
We respect your privacy. We act in accordance with the applicable privacy legislation, i.e. the General Data Protection Regulation (“GDPR”). We are not responsible for the privacy policy of other websites and sources.
Who is the 'controller' within the meaning of the GDPR of your personal data?
Kneuterdijk 2A
NL-2514 EN The Hague
Telephone number: +31 (0)702173003
E-mail: info@refreshworks.nl
Which of your personal data do we process?
When you complete a form on one of our websites, we process the following data:
– First name and surname
– E-mail address
– Date of birth
– Place of residence
– Telephone number
If you do not complete a form, we do not process your personal data.
For what purposes do we use your personal data?
Via the Refreshworks websites, the following data are processed only with your prior express permission for the following three (3) purposes:
– Refreshworks uses cookies for the functioning of the website.
– Refreshworks uses your data to optimise the website.
– Refreshworks uses your online visitor data to show you relevant products, advertisements or events on social media (direct marketing).
Use of Cookies
In the case of advertisements on Facebook and LinkedIn, data are used relating to the visitors that have read the content on the websites www.refreshworks.agency and www.refreshworks.nl and the pages they have visited. This means that Refreshworks can personalise your experiences during your next visit and show you relevant advertisements. Facebook and LinkedIn offer you the possibility to manage your privacy and advertisement settings and to adjust them, if necessary, to your wishes. A part of our direct marketing program involves using your first name and/or surname and/or e-mail address and/or telephone number to upload these to Facebook Custom Audiences (“FCA”). FCA is a Facebook service that enables Refreshworks to draw up customer lists and to generate advertisements directly that are shown only to you within Facebook.
How can i manage or delete cookies?
Most Internet browsers are set to automatically accept cookies. In that case, you can automatically accept them. You can change the settings to block cookies or to warn you if cookies are being sent to your computer. Consult your browser instructions or your help screen to find out more about how you can adjust or change your browser settings (http://www.browserchecker.nl/cookies-verwijderen#ie-cookies). If you use different equipment to view the websites www.refreshworks.agency and www.refreshworks.nl, you must ensure that every browser on every piece of equipment is adjusted to your cookie preferences.
Right to access, correct or delete data
You can send a request for the access, correction, deletion or transfer of your personal data or a request to withdraw your permission or an objection to the processing of your personal data to [info@refreshworks.nl].
To be sure that the request has been submitted by you, we can ask you to provide proof of identity. We will respond as quickly as possible to your request, but in any event within four weeks.
Deletion of your personal data is possible only if those data are no longer relevant.
Complaints procedures
If you have a complaint about compliance with this privacy statement or about a violation of your privacy rights, you can contact [info@refreshworks.nl].
You also have the possibility to submit a complaint to the national regulator, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so using the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Security
Disclaimer
Refreshworks will not be responsible or liable for any privacy issues that occur in that respect, nor for the contents, security or ownership of the linked websites. It therefore advises you to consult the privacy statements of these external webshops and advertisers on a regular basis.
Retention of personal data
AMENDMENTS TO PRIVACY POLICY
Any amendments to the privacy policy of Refreshworks will be communicated via the websites. Refreshworks therefore advises you to consult the privacy statement on our websites on a regular basis so that you are always aware of any changes.
Should you have any questions about this privacy policy or its application to this website, do not hesitate to contact us via:
Refreshworks B.V.
Kneuterdijk 2a (3th & 4th floor)
NL-2514 EN The Hague
Telephone number: +31 (0)702173003
info@refreshworks.nl
This privacy and cookie statement will be governed by Dutch law. This statement was last amended in April 2022.
